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Shipping & Return Policy
Parts and Accessories
Availability and Back Orders:
Golf Carts Pro Center will try and ship every order received within 48 hours. However, we cannot guarantee this, as inventory levels can change significantly
each day. Back ordered merchandise is inventory that is not currently in stock for shipment. In most cases, these items are on order and in-transit from the
manufacturer and we are tracking these packages and waiting for the items to arrive.
Golf Carts Pro Center makes every effort to get items back in stock as soon as possible. If we have not been able to locate and ship the item or items to you
within 30 days, an order status email will be sent to you.
If the back ordered item or items are no longer available from the manufacturer, we will cancel the item from your order and notify you immediately by email
or telephone. The item will then be removed our online store.
You can check the status of your order at any time by sending an email to firstname.lastname@example.org
Golf Carts Pro Center warrants all new products against manufacturing defects for a period of 30 days from our customers purchase date. Rebuilt,
remanufactured and used parts are not included.
Golf Carts Pro Center will not be liable for ANY cost of installation, service calls, alleged harm – both personally or materially, damages resulting from the
installation of our parts, installation of the wrong or defective parts, or correct parts installed in a manner other than consistent with the instructions provided
by the manufacturer.
Electrical parts are not returnable once installed or connected to a power supply. This includes, electric motors, electronic speed controllers, switches,
solenoids, relays, charge indicators, battery chargers, gauges, horn, speedometer, coils, diodes, voltage regulators/reducers, starters unless covered by a
expressed written manufacturer’s warranty. Buy Golf Carts Pro Center extends no warranty on electrical or electric components or parts beyond 30 days.
New parts and accessories are returnable within 10 days of customer receipts.
To return an item, please send us an email or contact a Customer Service Representative for a Return
Authorization Number. All items require a Return Authorization Number, need to be in original packaging and be in new condition for the return to be accepted
and processed. Only returns with an authorized RMA number displayed on the label will be accepted by our receiving department. Products returned without
an authorized RMA number will be refused and returned to sender. To determine if your product is eligible to obtain an RMA number, please contact us. Custom
or special order products are non-returnable, unless damaged due to shipping, or by our error.
Any items ordered that are not on our website are considered special order items, other non-returnable items include batteries, hardware, custom parts,
custom accessories, aerosol cans and electrical items. All Special order items are non-returnable
If you received the wrong product, contact us within 10 days of receipt and we will issue a RMA number.
You may send returned parts and accessories back to Golf Carts Pro Center with RMA number via US Mail, Federal Express or UPS. You should request a
tracking number on your return shipment as we are not responsible for lost packages.
After the returned item is received and approved, a refund will only be issued.
If your package arrives damaged, report it to us immediately or refuse the package. If the carrier has damaged the package in transit, they are liable and will
return the package to Golf Carts Pro Center at no cost to you. If the package appears to be intact, but an item inside has been damaged in transit, you must
report it to Golf Carts Pro Center within 3 business days so that we can file a damage report.